Today (24 September 2018), Action Fraud launches a campaign to warn people about the threat of Computer Software Service fraud, one of the country’s most reported top five frauds.
Computer Software Service fraud can start with either a phone call, an email or a pop-up message appearing on your computer, stating there is something wrong with your computer or internet connection and that it needs to be fixed. However, there will either be a demand for payment to fix it, or they will install software on the computer which will allow the criminals to access personal and financial details.
In 2017/18, Action Fraud received 22,609 reports of Computer Software Service fraud with a total of £21,365,360 being lost to fraudsters. An intelligence report run by the City of London Police’s National Fraud Intelligence Bureau has shown that men and women are equally susceptible to being targeted and the average age of a victim is 63. Figures also show that those living in London and Bristol are most likely to fall victim.
This week, Action Fraud and the City of London Police are issuing protection advice on their social media channels to help people avoid becoming a victim of this type of fraud using the hashtag #CuttingComputerFraud.
It is also encouraging businesses to warn their customers about this type of fraud so that people are aware that they will never be contacted in this way.
City of London Polices Temporary Detective Chief Inspector, Lara Xenoudakis said:
“These fraudsters prey on vulnerable victims, doing everything they can to convince them there is something wrong with their computer.
“They use this as a way to gain immediate and in some cases multiple payments from the victim.
“During this campaign week, we are asking people to do everything they can to protect themselves from this type of fraud and stop fraudsters from thinking that this is an easy way to make money from unsuspecting victims.”
City of London Police’s, Detective Chief Inspector Lara Xenoudakis will be available for interview on the morning of Monday 24 September 2018. Please contact the City of London Police press office on 020 7601 2220 if you would like to arrange an interview about this campaign.